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Papyrus Software offers a consolidated, end-to-end solution for inbound and outbound business communication and process management, based on standard software components and solution frameworks. Its business communication platform uses a repository to consolidate business data, rules, content, processes, tasks, activities and the GUI in a single case. More than 2,000 customers worldwide utilize Papyrus Software products 24/7 to improve customer operations. By consolidating ECM, CRM and BPM into a single solution, Papyrus Software enterprise customers can benefit from a patented, real-world solution for unifying customer-focused processes and aligning customer communications and activity with business goals.